The Patient Protection and Affordable Care Act (known simply as the "Affordable Care Act") enacted a rule that prohibits group health plans from rescinding group health plan coverage. Therefore, if you select a coverage tier other than Employee Only you will be required to complete the dependent verification process before any of your elections will be sent to BCBS or Delta Dental for medical and dental. It is important you read the dependent audit process details and follow the instructions when making your benefit selections.
If you are adding a new dependent to coverage during open enrollment, you are required to provide dependent verification by December 1st.. If you do not provide valid documentation prior to the deadline date, your dependent(s) may not be covered under Intact health coverage for the plan year. If faxing the documentation, please complete and include this cover sheet with your dependent verification and submit to the Intact Benefits Service Center.
Ways to submit your documentation:
Option 1: Using a computer
- Employee logs into My Benefit Express.
- Navigate to the “Dependents” tab from the Benefits Profile.
- The employee clicks on the “Document Upload” button within the portal.
Option 2: Using the mobile app
- The employee logs into Benefitexpressway on their mobile device.
- The employee clicks on the “Document Upload” button within the portal.
- Employee uploads relevant documents and clicks submit.