With your toughest problems, sometimes you just need a place to start. The Employee Assistance Program (EAP) makes professional counselors available to help with life’s most difficult issues.
With your toughest problems, sometimes you just need a place to start. The Employee Assistance Program (EAP) makes professional counselors available to help with life’s most difficult issues.
Just call the EAP telephone number or login to the site above. Counselors are ready to help 24 hours a day, seven days a week. The EAP is provided to you at no cost, and it’s completely confidential.
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Some matters are best resolved by meeting with a professional in person. With EmployeeConnect, you and
your family get:
You and your family can access the following services anytime online, via the mobile app, or with a toll-free call:
EmployeeConnect offers a range of information and resources you can research and access on your own. Expert advice and support tools are just a click away when you visit GuidanceResources.com or download the GuidanceNowSM mobile app. You’ll find:
Q: What is an EAP?
A: An Employee Assistance Program (EAP) is resource provided by Intact where certified counselors will listen to your concerns and provide you and your family household family members with support and resources for a variety of life challenges such as marriage and relationships, mental health, stress, family problems, and more.
Q: Does an EAP counselor share with Intact or my manager the information I discuss?
A: No. Your discussions with an EAP counselor are confidential and not shared with anyone at Intact, including your manager.
Q: How much does it cost to use the EAP?
A: There is no cost to you to utilize the EAP resources.
Q: Is my spouse/child/dependent eligible to use the EAP services?
A: Yes. The EAP is available to you and your family members.
Intact Insurance Specialty Solutions is the marketing brand for the insurance company subsidiaries of Intact Insurance Group USA LLC. Coverages may be underwritten by one of the following insurance companies: Atlantic Specialty Insurance Company, a New York insurer; Homeland Insurance Company of New York, a New York insurer; Homeland Insurance Company of Delaware, a Delaware insurer; OBI America Insurance Company, a Pennsylvania insurer; OBI National Insurance Company, a Pennsylvania insurer; or The Guarantee Company of North America USA, a Michigan insurer. Each of these insurers maintains its principal place of business at 605 Highway 169 N, Plymouth, MN 55441, except The Guarantee Company of North America USA, which is located at One Towne Square, Southfield, MI 48076. This material is intended as a general description of certain types of insurance coverages and services. Coverages and availability vary by state; exclusions and deductibles may apply. Please refer to your insurance policy or consult with your independent insurance advisor for information about coverages, terms and conditions. Some coverage may be written by a surplus lines insurer through a licensed surplus lines broker. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.