You will receive an email within a few days after your hire date from Benefitfocus and it will contain instructions to login. The Intact benefits enrollment site can be accessed online by visiting or via mobile app by downloading the Benefitfocus mobile app and using the company code Onebeacon. Once you reach the login screen, simply select “Create an Account” and follow the instructions to set up your login ID and password.

 To begin your benefit enrollment, locate the “Enroll Now!” widget at the top of the page, then click the "Click Here to View Your Benefits” link. You are required to elect or waive each benefit, in the order they are offered.  Once you complete your enrollment and see the green checkmark, you should save and/or print your confirmation statement.

If you have questions or trouble logging in, please contact the Intact Benefits Service Center at or 855.889.6524 (7:00 AM to 7:00 PM CT Monday through Friday). 


Employees may make changes to their benefit elections mid-year if they experience a qualifying life event (marriage, divorce, birth, adoption, or a gain or loss of other coverage.) Qualifying life events must be processed within 30 days following the qualifying life event by logging on to or by calling the benefits service center at 855-889-6524.


Intact conducts an audit of dependents covered under our benefit plans. As part of the verification process, you are required to furnish proof of dependent eligibility to the Benefits Administrator - Benefitfocus.