Intact offers the choice of two CDHPs (Consumer Driven Health Plans); which are health plans with a higher deductible with either a Health Reimbursement Account (HRA) or a Health Savings Account (HSA), and with cost sharing based on a coinsurance percentage rather than more traditional copays for all medical services and prescription medications.


Your Blue Cross Care Advocate is here to assist you with anything health related, at no cost to you for being a Intact employee.

Whether you need help finding an in-network provider, locating testing resources for COVID-19, a basic claim question, or something more complex like discussing treatment options or managing a health issue, your Care Advocate can help. They are also supported by doctors, nurses, pharmacists, specialists and other experts, so if they don't know the answer to your question, they can get it.

Your advocate is also here to make sure you are getting the services you need — including suggesting other programs or resources available to you:

  • Get to know and understand your benefits
  • Find health care providers and arrange appointments
  • Compare and understand treatment options
  • Determine if a procedure is covered
  • Review signs, symptoms, and risk factors for COVID-19
  • Manage health issues and treatment plans
  • Sort out claims and bills with your doctor’s office
  • Set and meet goals like quitting tobacco, losing weight or lowering stress

Call now to find out more.

Monday – Friday, 7am to 8pm Central Time. Call 1-866-820-3774.


Intact offers a health benefit for employees enrolled in the Intact medical plan and their enrolled, adult family members called Omada. Omada is a digital lifestyle change program that inspires healthy habits you can live with long term. It combines the science of behavior change with unwavering personal support, so you can make changes that actually stick.  If you or your adult family members are at risk for type 2 diabetes or heart disease, and enrolled in our Blue Cross® and Blue Shield® of Minnesota health plan, the Intact medical plan will cover the entire cost of the program. Omada includes:

  • A professional health coach to keep you on track
  • A wireless scale to monitor your progress
  • An interactive program that adapts to you
  • Weekly online lessons to educate and inspire
  • A small group of participants for real-time support

Take a 1-minute risk screener to see if you're eligible at


Employees and their families who are enrolled in the Intact medical plan now have access to SmartShopper. This program helps participants save money on their medical expenses and earn an incentive for doing so. When your physician recommends one of the included medical procedures, SmartShopper will help you find a cost effective location to have it done.

 Here’s how SmartShopper works:

  • Your doctor recommends a routine medical procedure or screening.
  • You call the SmartShopper personal assistant team at 866.285.7452 or shop online at
  • Have the procedure at one of the highlighted SmartShopper facilities.
  • Earn cash and save money on your out-of-pocket costs for the procedure. 

There are more than 50 procedures you can earn cash for with SmartShopper, including CT Scans and MRIs, screenings such as mammograms and even surgeries, including knee surgeries.  And the cash rewards you can earn can vary from $50 to $500, depending on the procedure and where you have it.  A complete list of services can be found here.

 The first time you access the SmartShopper website you will need to register for an account. If you select one of the cost effective locations and have your service completed at that location, you will receive the associated incentive via check once the claim has been processed.