Employee Assistance Program

Intact offers mental health support through Spring Health, a personalized, AI-native platform that matches you with the right level of care from day one. Whether you're managing stress, navigating anxiety or depression, or looking to build healthier habits, Spring Health connects you to coaches, therapists, and psychiatrists, often with an appointment available in under 2 days. Your sessions are free as part of your benefits.

Benefits

Spring Health is a confidential, personalized resource designed to support mental health and wellbeing through:  

• Personalized care – Take a short online assessment to get a care plan designed just for you. Based on your immediate needs and long-term goals, recommendations might include therapy, coaching, self-guided exercises, or a combination of care options. 

• Free therapy – Get support when it’s convenient for you, either virtually or in person. Appointments are available in as soon as two days, even on nights and weekends. Each member (age 6+) gets 6 therapy sessions per year at no cost. 

• High-quality, diverse providers – Choose an experienced therapist you feel comfortable with. You will receive recommendations based on your needs and preferences, and you can also search for providers by specialty, gender, ethnicity, or language. 

• Care for your whole family – Families need mental health support, too, and that’s why Spring Health offers fast access to providers who specialize in working with couples, families, children, and teenagers. 

• Flexible guidance and support – Your Care Navigator will act as your personal guide to ensure you receive the best care for your needs. They can walk you through your recommendations, help you find the right therapist, and provide unlimited support. 

• Self-guided wellness exercises – Get on-demand support from our library of digital exercises, videos, podcasts and courses. These self-care resources can help you manage stress, calm anxiety, improve sleep, boost mindfulness, or tackle other everyday challenges. 

• Free coaching – Connect with a coach to help you reach your personal goals. Coaching can support you in personal development, health and wellness, relationships, or parenting. Each member (age 18+) gets 6 coaching sessions per year at no cost. 

• Medication management – If your care plan recommends medication management, you can easily schedule a consultation with a board-certified doctor who can prescribe as needed. Up to 2 of your covered therapy sessions can be used for medication management. 

• Alcohol and substance use support – Members (age 18+) can get support to cut down or quit alcohol or substance use. A specialized Care Navigator can connect you with best-in-class resources and programs offering the right level of care and treatment for your lifestyle and budget. 

• Work-life services – Need help managing life outside of work? Access expert guidance and resources to navigate legal or financial matters, child care, elder care, pet care, travel, household services, and more. 

Spring Health meets people where they are, offering flexible guidance and support no matter what level of service is needed.