With your toughest problems, sometimes you just need a place to start. The Employee Assistance Program (EAP) makes professional counselors available to help with life’s most difficult issues.
With your toughest problems, sometimes you just need a place to start. The Employee Assistance Program (EAP) makes professional counselors available to help with life’s most difficult issues.
Just call the EAP telephone number on your member ID card. Counselors are ready to help 24 hours a day, seven days a week. The EAP is provided to you at no cost, and it’s completely confidential.
The EAP staff will listen to your concerns and help you or your household family members find resources to deal with:
Life is hard sometimes. Stress at work or school, relationship problems, and financial difficulties can be worrying. Practicing mindfulness can help you recover quicker and make better decisions.
Your EAP benefit offers support and resources at no extra cost. Use it to:
For times when a phone call isn't enough, your EAP benefit may include options for face-to-face counseling. When appropriate, we can help you arrange an in-person appointment with an EAP counselor. Or we can refer you to resources or professionals outside the EAP, but you may be responsible for the cost. Visit the Carelon Wellbeing website to access articles, videos, podcasts, and other tools that can help you and your loved ones with life’s challenges. If you don’t know where to start, take an assessment to find resources that meet your unique needs.
You can also take advantage of Carelon Wellbeing’s online resources to help you manage life events. Get information and help for anxiety, depression, work stress, family issues, substance abuse, money issues and more.
To learn more about available resources and find support, contact Carelon Wellbeing today (800) 432-5155 or visit Carelon Wellbeing.
Q: What is an EAP?
A: An Employee Assistance Program (EAP) is resource provided by Intact where certified counselors will listen to your concerns and provide you and your family household family members with support and resources for a variety of life challenges such as marriage and relationships, mental health, stress, family problems, and more.
Q: Does an EAP counselor share with Intact or my manager the information I discuss?
A: No. Your discussions with an EAP counselor are confidential and not shared with anyone at Intact, including your manager.
Q: How much does it cost to use the EAP?
A: There is no cost to you to utilize the EAP resources.
Q: Is my spouse/child/dependent eligible to use the EAP services?
A: Yes. The EAP is available to you and your family members.
Beacon Wellbeing connects you with qualified experts who can help with anxiety, depression, stress and more.
Life is hard sometimes. Stress at work or school, relationship problems, and financial difficulties can be worrying. Practicing mindfulness can help you recover quicker and make better decisions.
Intact Insurance Specialty Solutions is the marketing brand for the insurance company subsidiaries of Intact Insurance Group USA LLC. Coverages may be underwritten by one of the following insurance companies: Atlantic Specialty Insurance Company, a New York insurer; Homeland Insurance Company of New York, a New York insurer; Homeland Insurance Company of Delaware, a Delaware insurer; OBI America Insurance Company, a Pennsylvania insurer; OBI National Insurance Company, a Pennsylvania insurer; or The Guarantee Company of North America USA, a Michigan insurer. Each of these insurers maintains its principal place of business at 605 Highway 169 N, Plymouth, MN 55441, except The Guarantee Company of North America USA, which is located at One Towne Square, Southfield, MI 48076. This material is intended as a general description of certain types of insurance coverages and services. Coverages and availability vary by state; exclusions and deductibles may apply. Please refer to your insurance policy or consult with your independent insurance advisor for information about coverages, terms and conditions. Some coverage may be written by a surplus lines insurer through a licensed surplus lines broker. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.