EMPLOYEE ASSISTANCE PROGRAM
BCBS Carelon
Employee Assistance ProgramMental Health Support

With your toughest problems, sometimes you just need a place to start.  The Employee Assistance Program (EAP) makes professional counselors available to help with life’s most difficult issues.

 

Free and Confidential Support Anytime You Need It

Just call the EAP telephone number above and provide the access code BCBSMN3. Counselors are ready to help 24 hours a day, seven days a week. The EAP is provided to you at no cost, and it’s completely confidential.

The EAP staff will listen to your concerns and help you or your household family members find resources to deal with:

  • Marriage and relationships
  • Mental health
  • Stress
  • Family problems
  • Legal referrals
  • Childcare and elder care
  • Financial matters
  • Substance abuse
  • Grief
  • Work-related issues

Practicing Mindfulness

Life is hard sometimes. Stress at work or school, relationship problems, and financial difficulties can be worrying. Practicing mindfulness can help you recover quicker and make better decisions.

Your EAP benefit offers support and resources at no extra cost. Use it to:

  • Develop an optimistic outlook.
  • Practice self-compassion.
  • Focus on your strengths.
  • Build your confidence.

Additional Support

For times when a phone call isn't enough, your EAP benefit may include options for face-to-face counseling. When appropriate, we can help you arrange an in-person appointment with an EAP counselor. Or we can refer you to resources or professionals outside the EAP, but you may be responsible for the cost. Visit the Carelon Wellbeing website to access articles, videos, podcasts, and other tools that can help you and your loved ones with life’s challenges. If you don’t know where to start, take an assessment to find resources that meet your unique needs.

Online Resources

You can also take advantage of Carelon Wellbeing’s online resources to help you manage life events. Get information and help for anxiety, depression, work stress, family issues, substance abuse, money issues and more.

We are here to help.

To learn more about available resources and find support, contact Carelon Wellbeing today (800) 432-5155 or visit Carelon Wellbeing.

EAP FAQs

Q: What is an EAP?
A: An Employee Assistance Program (EAP) is resource provided by Intact where certified counselors will listen to your concerns and provide you and your family household family members with support and resources for a variety of life challenges such as marriage and relationships, mental health, stress, family problems, and more.

Q: Does an EAP counselor share with Intact or my manager the information I discuss?
A: No.  Your discussions with an EAP counselor are confidential and not shared with anyone at Intact, including your manager.

Q: How much does it cost to use the EAP?
A: There is no cost to you to utilize the EAP resources.

Q: Is my spouse/child/dependent eligible to use the EAP services?
A: Yes.  The EAP is available to you and your family members.